Window replacement is always a worthwhile investment. New windows add curb appeal while also keeping your home comfortable all year round. Best of all, you also enjoy savings on your energy bills. However, you’ll only enjoy all the benefits of new windows if you hire the right window contractor. Here we share seven questions you need to ask your contractor before hiring them to complete your window installation project.
1. How long have you been a licensed window installer?
You want a window installation company with at least 10 years of hands-on experience, specifically installing windows. You also want them to be licensed with proof their license is up to date without any violations.
2. Do you guarantee your workmanship?
A lot can go wrong during a window installation if the installers are not properly trained and certified. You could pay for the highest quality windows, but if the installation work is shoddy, the windows’ performance suffers. For example, issues like leaks, sagging, drafts, etc. are related to the installation process, not the windows themselves. So, you want a window installer that offers a lifetime guarantee. That way, if anything goes wrong, you know you won’t have to invest further money fixing the installer’s mistakes.
A lifetime workmanship warranty, on top of the manufacturer’s warranties, tells you the contractor is trustworthy. Also, many homeowners don’t realize a manufacturer’s warranty usually limits responsibility based on the quality of the installation. For example, if a window doesn’t open and close properly, it could be because the installer didn’t ensure the window sill is sitting on level support. If that’s the case, the issue isn’t covered by the manufacturer.
3. What type of warranty does the window manufacturer offer?
This is specific to the quality of the windows themselves. The installers might be happy to come by and make repairs if they did something wrong with the installation, but if they install crappy quality windows, they don’t have to do anything about that because it doesn’t fall under their workmanship. Make sure they walk you through what the window warranty does and doesn’t cover, exactly how long it lasts, and what scenarios might impact that warranty, i.e. improper installation.
4. What window brands do you install?
Although many window companies find a brand they like and stick to it, you want options. In fact, many contractors install their own brand of windows. It’s best to look for leading window brands you recognize, like Pella that’s been around for almost 100 years. That way, you can feel confident your windows will last. Besides, although a lifetime warranty sounds great, if your windows are constantly breaking, even if the repairs and parts replacements are free, it’s a pain to have to keep calling to arrange for those repairs. Also, brands determine the price. If the installer only installs one brand, it limits your options to find an installation option that suits your budget.
5. What types of windows do you install?
Window type is very different from window brand. The common types of windows include:
- Fiberglass: Offers a low maintenance option with excellent weatherproofing, pest resistance, fade resistance, and style options.
- Vinyl: Also low maintenance, vinyl is an affordable, reliable option available in popular colors and styles.
- Wood: Offers impressive performance and beauty and is the best option for historic homes.
The type of glass used in your windows is also important. Your windows should include multiple panes separated by dense gases, like argon or krypton, to eliminate heat transfer and improve insulation. Also, Low-E Coatings help block the sun’s rays. The coating keeps your home cool in the summer while also protecting your home’s interior décor elements from fading due to ultraviolet and infrared light.
6. Do you ever hire window subcontractors?
If the contractor impresses you, you want to make sure their team does the work. Often contractors present themselves as jacks of all trades yet don’t do any of the work with their own team.
7. Are you insured?
Ask the contractor if they have workers’ compensation and liability insurance. This will ensure should any accidents or injuries occur, you’re not held liable for damages.
At Craftsman Exterior Remodeling we can answer these questions without missing a beat. Feel confident that you have found the right window installer company to manage your Indianapolis area home window installation expertly.
Learn more about our window installation services and schedule your free assessment.
